Nowadays, anyone can become a boss – literally. However, there’s a huge difference between being a big boss and a professional boss. Professional bosses never strive to impress anyone, or show their power, or take advantage of their employees. Their major goal involves creating a friendly and successful “business” family that will thrive and flourish many years to come.
Being a professional employer means doing what it takes to build an effective team that will think of you as a competent, serious, successful, confident, respectful, and most importantly, a reliable person.
You’re the head of the company. Remember, the fish rots from the head? Before you blame any one of your previous or current employees, reconsider your behavior and become a truly professional boss. Here’s how:
1. Respect everyone in your company
And I mean EVERYONE, from your office cleaner to the manager-in-chief.
Unprofessional employers believe that they’re “Gods” and they have the full right to treat their employees with no respect and dignity. They believe they give those “miserable” people money to survive, while in reality, those people work hard to make their employers rich.
If you’re guilty of this, you have to change your attitude. You have to learn how to communicate with people of all levels. Regardless of the position, every individual you work with is unique. They all have their own problems and “bad” days. So, no matter how many items you have on your plate, make sure you listen to them and try to understand them. Treat each employee as if they matter and they will work twice as better.
Of course, there might be some who will want to take advantage of your kindness. Don’t try to prove your power, simply explain politely why it’s time for them to leave your company.
2. Be a part of your team
Okay, you’re a leader. I know it. You know it, so do your employees. You’re allowed to do whatever, whenever you’d like. No one controls you and you’re not obligated to work 9 to 5. But if you’re not going to do anything to make your company grow, you’re more likely to fail.
Just because you pay your employees for the job they do doesn’t mean you should just come and check the results of the tasks and projects, without contributing to them. Professional employers take an active part in all the meetings, and when the problem arises, they look for the solutions rather than someone to blame.
They foster a strong sense of community and encourage a successful career development for each employee, without exception.
3. Be reliable
Did you promise to raise the paychecks starting the next month and then change your mind? Did you schedule the meeting, but was too busy to hold it?
Saying one thing and doing the absolute opposite is unprofessional. Your employees should be sure that they can rely on you. My boss scheduled many meetings that never took place and promised so many things that never happened, including the paycheck raise. While I do understand life is unpredictable, but as an employee, I had to adjust to my employer’s life, mood, and who knows what else.
Keep your promises and don’t overpromise when you’re not sure. Be consistent and know your own responsibilities. Let your employees know that they can count on you, no matter what happens in your life.
4. Be honest
All companies – small and big – face the hard times at some point. It’s important that you arrange a special meeting where you will discuss any difficult situation happening in your company. This way, you will figure out the possible solutions and encourage your team to maximize their efforts to help the company survive.
If you can’t give your employees paychecks, tell them honestly about it. Running away won’t save you. Otherwise, they’ll simply run away from the company.
The bottom line here: Professional bosses overcome the hurdles instead of hiding from them. They provide their team with support, time, techniques, and resources to empower them to move any obstacles out of the way.
5. Admit your mistakes
Bosses, who believe they’re above everyone and everything, always cover up their mistakes and never admit their false promises. If you’re going to become a professional boss, you have to learn how to admit your mistakes in front of your team.
It’s definitely not an act of self-humiliation and it’s not just for show. You’re a human being who has the right for mistakes. Don’t be afraid to discuss your mistakes and failures with your employees so that they could learn from them and avoid making them in future.
6. Keep your emotions in check
You don’t need to be super serious, but controlling your emotions is a must, especially during the difficult situations.
Oftentimes, employers vent their anger on their employees with no obvious reason. It’s not only offensive but unprofessional. You’re more likely to forget what you said to someone in the morning when you were not in a mood, but that person will spend at least two days overthinking what they did wrong.
Eliminate anger, resentment, and fury from your company life and attract more positivity instead.
7. Cultivate a positive attitude
Speaking of positivity, I remember my very first boss who was always pessimistic and moody. She expected the worst each day and spread negativity as soon as she opened the office door. She wasn’t a toxic boss, but oh-so pessimistic and this is probably a reason why her second small business failed in a few months. I have no idea where she is now but I’m more than sure she isn’t an employer anymore.
Professional bosses have an upbeat attitude and they believe in success. They know where the company will be in 5, 20, and 40 years, and they strive to ensure their employees gain their own highest level of success and personal growth.
8. Keep everyone busy
Don’t expect your employees to figure out what to do next when they don’t have certain tasks.
Depending on the company activities, you’re responsible for providing the job for your employees. If there are no new projects in the offing, think about the ways to help your team upgrade their skills and knowledge. Don’t let them scroll down the Facebook or Instagram feed. Rather, inspire them to come up with a new project or seek out the new clients.
They don’t have to be super productive, but they must be effective. This is the only way to survive in this highly competitive world.
9. Know when to say goodbye and how to do it gracefully
This is the hardest part of being an employer, if you’re a sensitive or a kind person. Empathy is great, but not when you’re taken for granted. Your team must know that you don’t tolerate lazy people and you can easily say goodbye to them.
If you see that someone doesn’t contribute to the company growth or they bring negativity and gossips into the office, you have to eliminate this person from the team.
Do it immediately, and of course, professionally. Avoid small talk and state the exact reasons for your decision. Make sure you answer all the questions they ask and do it in a confident yet polite manner. Stay firm and don’t let them make you change your mind.
This happened to me many times when I wanted to fire an employee and changed my decision while talking to them. And then, the story began all over again.
What you should pay attention to, though, is when an employee works passionately and hard but then unexpectedly loses their interest in their job. In such a situation, you should find out the reason and maybe help them solve their problems or at least give them a few days off for it.
The more you work on yourself, the better your chances will be to become a professional boss and gain an excellent reputation for yourself. The higher your reputation, the better your chances will be to attract the best professionals. This will translate into a stable company growth and ultimate success.